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The Military OneSource Member Connect  website is designed to help you learn more about life issues that are sensitive, emotional and often private. Personal problems are sometimes very difficult to talk about. That is why confidentiality is extremely important to us. We take extensive precautions to protect the confidentiality of your visit and we hope you will do the same. Military OneSource respects your personal privacy and provides this informational statement so that you may better understand how we may collect and use aggregate and personal information about you. This Privacy Statement describes Military OneSource's privacy and security practices for this website.

Our relationship with the party that brings you the Military OneSource Member Connect website

The Military OneSource Member Connect  website is managed by a commercial contractor. Military OneSource may partner with third parties in providing the services found on this site. While our partners may receive aggregate information about site use by their employees or members, any personal information that you disclose to us on this site will be retained on the server of Military OneSource and Military OneSource will not share that information with any third parties, except as provided in this Privacy Statement.

Your IP address

For each visitor to the site, Military OneSource servers automatically collect information about which pages are visited, as well as the IP address and domain name of visitors. We use your IP address to help diagnose problems with our server. For example, your IP address could be used to determine your general location at the time you log in, and this information might be useful in diagnosing the problem you are experiencing.


Military OneSource may place a "cookie" on the browser of your computer. Cookies are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. The use of cookies is common in the Internet industry, and many major websites use them to provide useful features to their customers. The cookie itself does not contain any personally identifying information, but may be used to tell when your computer has contacted the site. Military OneSource uses the information for editorial purposes and for other purposes such as delivery of features, so that Military OneSource can customize delivery of information specific to your interests without compromising privacy. The cookie is not permanently stored on your computer and will be automatically deleted when you close your Internet browser.


This site contains links to other sites. Military OneSource is not responsible for the privacy practices or the content of such websites, including any sites that may indicate a special relationship or partnership with Military OneSource (such as co-branded pages or "powered by" relationships). Military OneSource does not disclose unique identifiers to those responsible for the linked sites. The linked sites, however, may collect personal information from you that is not subject to Military OneSource's control. To ensure protection of your privacy, always review the privacy policies of the sites you visit by linking from our website.


This site has security measures in place to protect against the loss, misuse and alteration of the information under our control, and is regularly enhanced to protect against new threat vectors. Military OneSource Member Connect is a certified secured site under USERTrust RSA Certification Authority, which enables visitors to verify the authenticity of the site. Users can communicate with the Military OneSource Member Connect site securely via Secure Socket Layer (SSL) encryption, which protects confidential information from interception and hacking.

Your role in protecting your privacy

Your use of the Military OneSource Member Connect  website is subject to any email and internet use policies that have been adopted by your employer. Familiarize yourself with these policies.

Notification of changes

This Privacy Statement may be revised over time as new features are added to the site or as internet security and privacy standards evolve. We will post those changes prominently so that you will always know what information we gather, how we might use that information and whether we will disclose it to anyone. Check this site for information about revisions to our privacy policy. We do, however, recommend that you read this Privacy Statement each time you use the Military OneSource Member Connect  website, in case you missed our notice of changes to the Privacy Statement.

Protecting your health information

This Privacy Statement is applicable to this website.