Site Information


Learn more about the key features of the Military OneSource Member Connect website. 

Take a Tour


Login Issues

For technical assistance with the login, please either use the Support link on the login page or call the Helpdesk at 888-363-6431 M-F, 8 a.m. to 5 p.m. EST/EDT.

Web Feedback

If you need assistance finding website resources, please call Military OneSource at 800-342-9647 or send an email to*

*If you do not receive a reply within two days, it may mean that the Military OneSource reply bounced back to the MOS Web feedback team. Spam blockers or other blocks in your email account may be preventing you from receiving our reply. Please make sure that you allow the MOS Web feedback address to your email account.


This site is best viewed in Chrome version 38 and up, Firefox version 33 and up, Internet Explorer version 8 and up, Safari for Windows version 5.1.7 and up, Safari for MAC OS, and Safari for the iPhone and iPad. 


Content on the site is organized so that you can quickly find what you're looking for. You have several options:

  • Select a center button (such as "Relationships") and choose from a list of related topics.
  • Click the All Topics button in the top menu bar to see all topics on the site.
  • Review the home-page feature stories, Resources and Quick Links.
  • Enter a keyword or keywords in the search field.
  • Select Resources from the top menu bar to find handbooks, quizzes, online trainings and other resources.

For example, say you're concerned that a loved one is showing signs of depression. You can go to the "Health and Wellness" center and select the "Depression" topic. There you'll find a collection of articles, news summaries, quizzes and frequently asked questions about depression, as well as links to related topics. Another option is to enter "depression" in the search field.


You can return to the home page at any time by clicking on Home on the top menu bar.


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Give Input


Military OneSource is proud to have relationships with the following content providers:

  • Boston College Center for Work and Family
  • Workplace Options, Inc.

Individual contributors include:

Lily Awad, MD
Associate Medical Director

B. Steven Bentsen, MD, MBA
Medical Director

Sherrie Bieniek, MD
Vice President, Group Medical Director 

Arkady Bilenko, MD
Medical Director

Steven Bonauto, MD
Physician Advisor

Teresa Boussom, BCBA
National Director of Autism Services 

Kerri Brazzel, LCSW
Provider Relations Manager

Jennifer Brick

Peter Brodrick, MD
Medical Director

Steve Coen, PhD
Clinical Peer Advisor

Amy Daugherty Cohen
Senior Editor of Achieve Solutions

Wendy Concepcion, LMFT
EAP Counselor

Paul Correa, MD
Associate Medical Director

Charma D. Dudley, PhD, Fppr
Associate Director of Behavioral Health Services

Marissa Eggert, LMFT
EAP Workplace Consultant

Juanaelena Garcia, MD
Associate Medical Director

Philip Gianelli, MD
Medical Director 

Elisabeth Hager, MD, MMM, DABPN, DABAM
Vice President, Group Medical Director

 Trenda Hedges, CRSS
Recovery Team Manager

Diane Hopewell
Wellness Support Specialist

Clarence Jordan
Vice President, Wellness and Recovery

David Lally, MBS, LCSW
Director, Communication and Policy

Beth Landau, MFA

Sharron Luttrell
Writer, Military OneSource

Jamie Martin, CRSS
Wellness Support Specialist 

Philip Merideth, MD
Peer Advisor

Jenni Myers, LCSW
Director, Corporate Strategy

Laurie Nadal, MD
VP Medical Director 

Joan S. Narad, MD
Associate Medical Director

Nancy Norman, MD, MPH
Medical Director of Integration

Melanie O’Brien
Manager, Engagement Communications

Enrique Olivares, MD, FAPA
Director of Addictions

Andrei Osipov, MD
Peer Advisor

Drew Pate, MD
Peer Advisor

Sandrine Pirard, MD, PhD, MPH
VP, Medical Director 

Gary R. Proctor, MD
Regional Chief Medical Officer 

Romeo Purugganan, MD, DABPN
Medical Director 

Rekha Rao, MD
New Hampshire Medical Director

Manuel Reich, DO
Associate Medical Director

Andrea Rizzo, MFA

Kevin Rizzo

Cynthia Scott, MD
Physician Advisor

Toby Scott, MA, LPC, LCAC, LCPC
Director, Clinical Services

Dale Seamans
Executive Editor, Thought Leadership 

Sherrie Sharp, M.D.
Associate Medical Director, ValueOptions Inc.

Rose Marie Sime, MD, VP DABPN
Medical Director 

Laurie M. Stewart
Military OneSource Achieve Solutions Editor

Sarah Stone

Chris E. Stout, PsyD, MBA
Clinical Psychologist and Leadership Consultant

Elizabeth Taylor
Peer and Family Support Specialist 

Mario Testani, MD
Physician Advisor

 Sanjay Vaswani, MD, CMQ, DFAPA
Regional Medical Director

Sandy Werner
Assistant Vice President, Engagement Communications